michaelmaguire
Hi, I'm sorry but I don't have a Windows PC. I borrowed my
wife's twice for the two patches you asked me to try so far, but she
depends on her computer for work and it wouldn't be responsible for me
to do what you're asking with it, in terms of installation and remoting
in.
I think I've been more than patient and it's time for you to step up in terms of customer service. I know how hard it can be to make a new product (I am a developer and many years ago developed a smartphone called the BlackBerry) but there's a real bug here.
Today while testing (the latest software I was updated to, apparently not quite the version you asked) I locked the phone and put it in my pocket. A bit later I heard it dialing -- the bug had happened again and it was in the emergency dialer.
Having to turn a phone off before putting it in your pocket just isn't fit for purpose.
It's time for you to send a return packet for this phone. As a developer, I think I've offered useful help and feedback -- I support the idea of your brand and I'd be happy to try another instance of your device to see if I run into the same problem. But if you'd rather not I'll accept my money back too.
Regards,
Michael
I think I've been more than patient and it's time for you to step up in terms of customer service. I know how hard it can be to make a new product (I am a developer and many years ago developed a smartphone called the BlackBerry) but there's a real bug here.
Today while testing (the latest software I was updated to, apparently not quite the version you asked) I locked the phone and put it in my pocket. A bit later I heard it dialing -- the bug had happened again and it was in the emergency dialer.
Having to turn a phone off before putting it in your pocket just isn't fit for purpose.
It's time for you to send a return packet for this phone. As a developer, I think I've offered useful help and feedback -- I support the idea of your brand and I'd be happy to try another instance of your device to see if I run into the same problem. But if you'd rather not I'll accept my money back too.
Regards,
Michael
