OnePlus closes down my ticket as solved (again)

This is an automated email from the OnePlus Support Team regarding ticket 298135

Hi michaelmaguire,


Just wondering if you've had a chance to review the latest update from Jefflee? Jefflee provided an update some time ago, but we haven't heard back from you.

The ticket is now marked as 'solved'.

However, if you'd like to provide an update, or require more time to work through our latest comment, simply reply to this email to reopen the ticket.

If your inquiry was resolved, this ticket will be closed in 5 days.

Thanks! Have a great day!
OnePlus Support