michaelmaguireSatur
Hello,
As I explained before, I don't have a Windows PC I can installed your tools on nor do I have any further time to devote to your faulty product.
I have already indicated this but you now appear to be ignoring my previous responses and it's beginning to feel to me as though you are acting in bad faith.
I have already:
1) provided a video of the problem in action ( https://www.youtube.com/watch?v=nIO0EFLlvqo )
2) attempted several firmware upgrades you have requested (documented in this ticket and now on a blog which I have published: http://oneplusoneproblems.blogspot.co.uk/ )
3) Taken hi res pictures of outside and inside of phone as you have requested ( http://oneplusoneproblems.blogspot.co.uk/ )
Your product is not fit for use.
If you wish to test the OnePlus One, RMA the product and perform whatever tests you need yourselves.
Are you refusing to refund or repair it? If so, I will have to appeal to the faulty goods provisions of the UK Sale of Goods Act 1979.
Regards,
Michael
As I explained before, I don't have a Windows PC I can installed your tools on nor do I have any further time to devote to your faulty product.
I have already indicated this but you now appear to be ignoring my previous responses and it's beginning to feel to me as though you are acting in bad faith.
I have already:
1) provided a video of the problem in action ( https://www.youtube.com/watch?v=nIO0EFLlvqo )
2) attempted several firmware upgrades you have requested (documented in this ticket and now on a blog which I have published: http://oneplusoneproblems.blogspot.co.uk/ )
3) Taken hi res pictures of outside and inside of phone as you have requested ( http://oneplusoneproblems.blogspot.co.uk/ )
Your product is not fit for use.
If you wish to test the OnePlus One, RMA the product and perform whatever tests you need yourselves.
Are you refusing to refund or repair it? If so, I will have to appeal to the faulty goods provisions of the UK Sale of Goods Act 1979.
Regards,
Michael
