Initial report to OnePlus customer support

Request received: My phone appears to have a hardware or software bug. How can I return it?
System (OnePlus) <support@oneplus.net>
   
May 5
       
to Michael
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Michael Maguire

May 5, 18:04

Recently, my OnePlus One has started to misbehave when I try to bring it out of the lock screen. It appears to press buttons along the right side of the screen all by itself. I've uploaded a video of this behaviour here:

https://youtu.be/nIO0EFLlvqo

Note that it started doing it while I still had KitKat. I did a factory reset but it still occurred. I was then prompted recently to upgrade to Lollipop, which I did. The problem persisted, even after a factory reset again.

Perhaps there's something wrong with the touch screen?

Regards,
Michael